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Trouble downloading files to kobo arc

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31 Jan 2013, 11:55 PM
Post: #1
I keep getting error messages download unsuccessful' when trying to download
.PDF and epub file. Any suggestions of what might be wrong?
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01 Feb 2013, 12:09 AM
Post: #2
Is this happening with particular PDF or ePUB files or with all of them?

Where are you downloading the files from? The Kobo store, from a web site or from a PC or Mac?
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01 Feb 2013, 12:47 AM
Post: #3
So far, it happens fairly regularly but not 100℅ of the time. Fromvarious websites and when they do download, I have a hard time opening them.
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02 Feb 2013, 08:41 AM
Post: #4
Have you checked to see how much space is left on your device? It could be that it's so full, it can't download any more.

Did you try setting it to Wumbo?
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02 Feb 2013, 02:18 PM
Post: #5
Do you have a PC or a Mac? Have you tried downloading the same ePUBs to the PC and transferring to the Kobo via USB? Does it still have trouble opening them then?

What error message do you get when it has trouble opening downloaded ePUBs?
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07 Jan 2014, 07:10 PM
Post: #6
I, too, am having a problem downloading my music from my computer to my Kobo Arc. Could anyone help me to do this? Thank you
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08 Jan 2014, 12:12 AM
Post: #7
(07 Jan 2014 07:10 PM)rplang@rogers.com Wrote:  I, too, am having a problem downloading my music from my computer to my Kobo Arc. Could anyone help me to do this? Thank you

What is the problem that you are getting? Can't transfer the files, can't see them on the Kobo, or perhaps they won't play?

What format are the music files in?

Are they DRM protected?

What app are you using on the Kobo to try and play them?
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