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Kobo Touch not being recognised in Win 10

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08 Jul 2018, 07:09 AM
Post: #1
I'm new to e-readers. I've installed Kobo Desktop, Adobe DE & Calibre, none of which sees the Touch. I turned off wi-fi, connected a USB cable (I tried various cables into different sockets) and, when the prompt comes up on the Touch, pressed Connect. The screen goes black with "Connected and charging". Windows does not see the device in Explorer. I've searched online and this seems to be a common problem with no solution. Any ideas?
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