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Wrong Book Downloaded

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15 May 2013, 07:34 AM
Post: #1
Hi has anyone had this problem. I downloaded a James Herbert book onto my KOBO and got a completely different book (a self help book). I contacted KOBO about this 10 days ago and other than the standard we will get back to you in 24-48 hrs, I have not had a response.

Im not very happy as I have paid for a book I didnt not want.

Regards
Trish
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12 Jun 2013, 07:15 PM
Post: #2
Yes. And while they acknowledged that the wrong book was linked they still haven't fixed it--and it's been three months.
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12 Jun 2013, 08:37 PM
Post: #3
There's a good article here.

Certainly the first thing I would try would be to archive the book from your eReader and then tap on it to re-download it again.
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