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Book Upload shock

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15 Mar 2013, 08:32 PM
Post: #1
I had a bit of a shock this week after uploading a revised manuscript of my first crime thriller The Wreck Of The Margherita

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to the Kobo Store.
Although the upload went ok I could not find the book in the Kobo Store. It was only after lengthy correspondence with the Kobo help team that I discovered the problem.
If you upload a revised book file it appears under a new link. This caused me a major problem as it meant altering the links on my promo material, website and email sign-off.
Worse than that, the new upload loses all the rankings and stars of the original and plunges down the chart as a result. I'm sure chart position has an effect on potential readers so this is not good news.
The help team assure me they are working on a way to fix this and I have suggested it should be a priority.
I am not sure if this problem is widely known but until it is sorted I will not be fixing the few annoying typos in my second book.

THE WRECK OF THE MARGHERITA

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DEATH SQUAD

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Danny Lancaster, wounded Afghanistan veteran, widowed father of two, private investigator

THE WRECK OF THE MARGHERITA

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DEATH SQUAD

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ROUGH DIAMOND

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ROCK HARD

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19 Mar 2013, 09:33 AM
Post: #2
That's one heck of a pain and something that really needs sorting. The links are bad enough, but losing ranking and ratings can't be doing anyone any good.

Did you try setting it to Wumbo?
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11 Apr 2013, 07:56 PM
Post: #3
That is a huge issue, I hope they sort that out. Does that only happen when you change the upload doc or does it happen when you change price etc too?
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